Thursday, July 12, 2012

Tracking Maintenance Costs and Maintenance Benefits


by Terrence O'Hanlon, Publisher and CEO Reliabilityweb.com and Uptime Magazine 

I hear it over and over again from maintenance reliability leaders.  Maintenance costs are one of the first things to get cut when the company decides to tighten its belt.

After all – the results of maintenance cost cutting will probably not manifest for years and by then, the management who made that decision will have likely moved on. On a side note: Management mobility is one of W. Edwards Deming’s deadly diseases. 

In a recent discussion at LinkedIn, a couple is interesting issues were raised about maintenance cost.

Cliff Williams related a story of how in one plant he works in, maintenance costs actually went up but because of the benefit, maintenance cost per unit produced actually dropped from its previous level.  Note: Cliff will deliver a very lively keynote address at IMC-2012 The 27th International Maintenance Conference in Bonita Springs Florida this December

Do you track Maintenance Cost related to production units or revenue?  It might prove to be much more valuable than simply having an accounting person decide what is included in the maintenance cost bucket.

Joseph Rambaldi stated that one of the largest stumbling blocks is that budgets rarely are managed or analyzed in a way that captures all costs. It is quite common for "maintenance" to capture PM and corrective work costs but perhaps not pick up the depreciation costs for replacement of capital equipment.

That creates a disconnect between seeing the value in doing more Preventive Maintenance (PM) and less equipment replacement. 



Likewise when equipment is down and manufacturing personnel are idle those costs are not typically documented and almost never assigned to the same cost center that the equipment repairs will be captured creating another disconnect between the equipment cost of inadequate PM and the business cost of the same. 



Thus total costs of equipment reliability are never summed so it is hard to know what changes in budget or practice actually makes a difference unless the difference is so dramatic that it is undeniable. Unfortunately few companies have the patience or faith to let those undeniable improvements occur, it is only by completely understanding the costs of equipment reliability that this can truly be solved.

Of course no company has a goal to reduce or grow maintenance cost, companies have a plan to grow revenues and profits.  The difficult part is choosing a “leap of faith” to believe proactive maintenance reliability is the right thing to invest in or finding a way to ensure all benefits delivered are credited to cost.




Do you have any comments you can share about your experience about tracking the cost and benefits of maintenance?

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